Delivery and Handling
[Orders can only be accepted from within NSW, ACT &
QLD at this time]
For delivery and handling within NSW,
the ACT and QLD, we use Fast Way Couriers. Orders should
be received within 2-3 business days in major cities,
and 4-7 days for country deliveries.
As we
have a no minimum dollar value order policy,
we do offer volume discounts
AU$300.00 [plus] a discount
of 2.5%
AU$800.00 [plus] a discount of 5.0%
FREE DELIVERY
TO SYDNEY METROPOLITAN ORDERS
Orders outside the Sydney Metro Area will
be billed at a flat rate within those city and
country areas specified by post code for order
delivery. Where we are unable to process your
order, please call us on 1300 131 664, local call
cost, for further assistance.
The above charges
maybe changed at any time, and without further
advice.
If you would
prefer to arrange your own freight, or collect
direct from our warehouse, please indicate your
preference at the checkout, and the order will
be held for collection. The courier's cost identified
in your order will be deducted from the final
price.
Personal collection
can only be made direct form our warehouse located
26A Harp Street Campsie, NSW. Phoning ahead for
collection would be appreciated, on; (02) 9789
3188.
If you would prefer to arrange your
own freight, please let us know in the comments fields
of the order, and the order will be held for collection.
The couriers cost identified in your order will be deducted
from the final price.
Placing an Order
Please browse through our
Bebrite product range and click on those products you
would like to order. Then put them into the shopping cart.
The quantity can be amended at any time, even at check
out, by changing the quantity, and clicking on "recalculate"!
Once you have finished your
selections, click on "checkout" and you will
be asked to select your preferred credit card method
of payment. (Bebrite Franchisee's can pay via this method,
or select Franchisee, and enter their Franchise name
and secure password, to have their purchases placed
on their account). All prices shown are valid at the
time of placing your order.
Once your order is entered, please
fill in the postcode of the delivery address, [Franchisees
will have their purchases delivered to their account
address) our on-line store will automatically calculate
the delivery and handling cost, and applicable volume
discount, before you commit your order, or provide your
payment details.
Out of Stock Products
Our manufacturing team try to ensure
a continuous supply of Bebrite stock, however in the unlikely
event a stock item is not available, we will hold the
order if a delivery is due within a few days, and then
ship the entire order. If this is not the case, we will
contact you for instructions as to how you would like
us to proceed.
Returns Policy
Bebrite
offers a 100% guarantee of satisfaction. If, in the
unlikely event, the products you receive are not to your
total satisfaction, or, do not agree with the description
provided, please contact us at www.bebrite.com.au
or 1300 131 664, and we will forward a claim form. Please
return the remaining unused product, along with your claim
form within 7 days, to Bebrite for our prompt attention.
Once received, we will
assess the claim form details, the product, and if found
to be a reasonable complaint, or a faulty product, we
will either, replace the product, or reimburse you for
the product, and refund the cost of our freight to you.
Please note; we do our best to ensure that goods are
shipped in a merchantable condition, and cannot accept
responsibility for handling encountered once a product
has left our manufacturer's dispatch.